Reviews and appeals

If you believe that a decision you have received from Bond University is incorrect, you may be able to submit a request for review. Following a review of a decision, there may be an additional opportunity for you to submit an appeal against the outcome of the review.

In the majority of cases, the most effective and efficient way to deal with grievances about University decisions is to resolve them informally. You can start this process by contacting the person at Bond who made the decision in writing.

This will give the decision maker an opportunity to help you understand the reasons for their decision. This may include additional information about or explanations for the decision, potentially as well as information about the way forward.

If attempts at informal resolution have been unsuccessful, read on for FAQs about reviews and appeals and types of appeals and reviews.

For further assistance, contact the Office of Integrity.

Find the right procedure to follow

Before beginning a review and/or appeal process, it's important to understand that not all appeals and reviews are covered by the Student Review and Appeals Procedure. If you wish to submit:

A complaints and feedback, see our Complaints and Feedback procedure and visit our complaints page.
An appeal against findings of research misconduct, see the Research Misconduct Policy.

Others are contained in schedules to the Student Review and Appeals Procedure. If your concern relates to any of the following, please read clauses 4.2 and 4.3 of the Student Review and Appeals Procedure along with the relevant supplementary procedure below:

For reviews of results, see page 9 of the Student Review and Appeals Procedure
For appeals against academic exclusion, see page 12 of the Student Review and Appeals Procedure
For appeals against findings of student misconduct, see page 14 of the Student Review and Appeals Procedure

In all other matters, please follow the Student Review and Appeals Procedure.

Types of reviews and appeals

Click on the types of decisions below to find information on how to request a review or appeal.

In all applications, you should be able to support your application with one or more of these reasons listed on the page below.

Note that where a review is available, you may only submit an appeal once the review process is finalised.

"Business days" means Mondays to Fridays, excluding public holidays and any other days on which the University is officially closed.

Decisions relating to admission and readmission

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Unsuccessful admission to a program due to factors unrelated to Bond’s entry requirements

Your request for review should:

be submitted to the Vice President of Future Students;
be submitted in writing by the student affected by the decision;
not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;
include the subject code, subject name and assessment where applicable;
clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the University Registrar;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

- clearly state why the decision against which the appeal is being lodged is incorrect. This should not simply repeat what you said in your request for review. Something more or new needs to be provided for a successful appeal. For further details, see Clause 4.3.2. of the Student Review and Appeals Procedure.

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Failure to gain re-admission after serving a period of exclusion from a coursework program

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;
be submitted in writing by the student who is affected by the decision;
not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;
include the subject code, subject name and assessment where applicable;
clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the Executive Dean of Faculty or to the Head of the University Academic Unit;

- be submitted in writing by the student who is affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to enrolment

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Cancellation of enrolment due to non-payment of compulsory fees

Your request for review should:

be submitted to the Credit Manager;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the University Registrar;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

OR within 20 business days of receiving the outcome of the review if you are an international student.

Denial of request for late enrolment into a subject or change of subject

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the Executive Dean of Faculty or Head of the University Academic Unit;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

-include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request to enrol in more than the equivalent of a normal subject load

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the Executive Dean of Faculty or Head of the University Academic Unit;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request to change program

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the Executive Dean of Faculty or Head of the University Academic Unit;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request to withdraw without an academic penalty

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the University Registrar;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request for letter of release (*applicable to international students)

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the University Registrar;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 20 business days of receiving the outcome of the review.

Denial of request for cross-institutional study

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the Executive Dean of Faculty or the Head of the University Academic Unit;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Imposition of enrolment sanctions where the reason is not the failure to pay university fees

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

- be submitted to the University Registrar;

- be submitted in writing by the student affected by the review outcome;

- not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

- include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to the granting of academic credit

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Refusal to grant academic credit towards a program

Your request for review should:

be submitted to the Executive Dean of Faculty or the Head of the University Academic Unit, or delegate;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

indicate the subject code, subject name and assessment, where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Refusal to grant internal transfer credit where subjects were completed at Bond University or at an affiliated University under certain circumstances (See Schedule B1 of the Student General Misconduct Procedure)

Your request for review should:

be submitted to the Executive Dean of Faculty or the Head of the University Academic Unit, or delegate;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Refusal to grant an exemption

Your request for review should:

be submitted to the Executive Dean of Faculty or the Head of the University Academic Unit, or delegate;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

- clearly state why the decision against which the appeal is being lodged is incorrect. This should not simply repeat what you said in your request for review. Something more or new needs to be provided for a successful appeal. For further information, see Clause 4.3.2. of the Student Review and Appeals Procedure.

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to fees and charges

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Denial of request to withdraw without a financial penalty (ie refund of FEE-HELP debt or tuition fees) due to special circumstances

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

If you are a domestic student who has been denied recrediting of FEE-HELP, you should submit your request for review within 20 business days of receiving the decision.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

If you are a domestic student who has been denied recrediting of FEE-HELP, you should submit your application for appeal within 20 business days of receiving the outcome of the review.

Denial of request to waive compulsory fee

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request to waive late enrolment penalty

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request to waive late cancellation of enrolment penalty

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Penalty for non-payment of tuition fees

Your request for review should:

be submitted to the Credit Manager

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to student housing fees and dining fees

Your request for review should:

be submitted to the Director of Campus Life;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to financial aid disbursements

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to academic progression

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Failure to make satisfactory academic progress resulting in a coursework student receiving an exclusion notice

Not available

Not applicable

Your application for appeal should:

be submitted to the University Appeals Committee, through Student Assist [email protected].

include a completed online appeal application form (one page – ADD LINK TO STUDENT APPEALS WEBPAGE) and personal statement template (two pages) and should not be more than 3 pages long. This should fully explain what prevented you from completing your studies;

include any relevant supporting documentation;

be based on the ground that there were extenuating circumstances that prevented you from completing your studies.

You need to submit your request for appeal within 10 business days of receiving notice of the exclusion.

If you are an international student, you should submit your application for appeal within 20 business days of receiving notice of the exclusion.

Refusal of request for a leave of absence (domestic, coursework student)

Your request for review should:

be submitted to the Executive Dean of the Faculty or the Head of the University Academic Unit or delegate;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Refusal of a request for a leave of absence (international, coursework student)

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the outcome of the review;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

DECISIONS RELATING TO ASSESSMENT (COURSEWORK PROGRAMS)

Request for review of interim assessment

Your request for review should:

be preceded by consultation with the lead educator about your result (with a view to resolving your concerns);

be in writing;

be submitted to the Associate Dean (SASQ) of the Faculty or equivalent within the University Academic Unit;

clearly provide the reasons for seeking the review (see schedule B of the Student Review and Appeals Procedure).

View the ineligible reasons for review.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Executive Dean of the Faculty or Head of the University Academic Unit;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the appeal is being lodged is incorrect. This should not simply repeat what you said in your request for review. Something more or new needs to be provided for a successful appeal. For further details, see Clause 4.3.2. of the Student Review and Appeals Procedure.

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Request for review of final assessment

Your request for review should:

be preceded by consultation with the lead educator about your result (with a view to resolving your concerns);

be in writing via the online application form (available on eStudent) which will be submitted to the Executive Dean of Faculty of Head of University Academic Unit or delegate;

clearly provide the reasons for seeking the review (see schedule B of the Student Review and Appeals Procedure).

*Please be aware that unless your original result was a fail, if there is no change in result following the review, you may be charged a fee of $50 per subject in respect of which a review was requested.

View the ineligible reasons for review.

Unless otherwise advised, you should submit your request for review by 5pm on the Friday of Week 1 of the semester following the final assessment or examination (in respect of which you wish to have the result reviewed).

OR if you received the result after the official release date of results, you should submit your request for review within 10 business days of the result being published.

Your appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Refusal to grant alternative arrangements for assessment or examination based on accessibility and inclusion requirements

Your request for review should:

be submitted to the Director of Student Success and Wellbeing;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request for deferment of assessment or examination

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request for assessment extension

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Executive Dean of the Faculty or the Head of the University Academic Unit;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to assessment (coursework)

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Request for review of interim assessment

Your request for review should:

be preceded by consultation with the lead educator about your result (with a view to resolving your concerns);

be in writing;

be submitted to the Associate Dean (SASQ) of the Faculty or equivalent within the University Academic Unit;

clearly provide the reasons for seeking the review (see schedule B of the Student Review and Appeals Procedure).

View the ineligible reasons for review.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Executive Dean of the Faculty or Head of the University Academic Unit;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Request for review of final assessment

Your request for review should:

be preceded by consultation with the lead educator about your result (with a view to resolving your concerns);

be in writing via the online application form (available on eStudent) which will be submitted to the Executive Dean of Faculty of Head of University Academic Unit or delegate;

clearly provide the reasons for seeking the review (see schedule B of the Student Review and Appeals Procedure).

View the ineligible reasons for review.

OR if you received the result after the official release date of results, you should submit your request for review within 10 business days of the result being published.

Your appeal should:

be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee);

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Refusal to grant alternative arrangements for assessment or examination based on accessibility and inclusion requirements

Your request for review should:

be submitted to the Director of Student Success and Wellbeing;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request for deferment of assessment or examination

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of request for assessment extension

Your request for review should:

be submitted to the Associate Dean (SASQ) or equivalent;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the Executive Dean of the Faculty or the Head of the University Academic Unit;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to scholarships

Type of decision

If a review is available, how do I request a review?

When do I need to submit the request for review?

How do I apply for an appeal?

When do I need to submit the application for appeal?

Withdrawal of a scholarship of a coursework student

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Denial of reinstatement of a scholarship following the withdrawal of a scholarship of a coursework student

Your request for review should:

be submitted to the Director of Student Business Services;

be submitted in writing by the student affected by the decision;

not be more than 3 A4 pages with no more than 10 A4 pages of supporting documentation or evidence;

include the subject code, subject name and assessment where applicable;

clearly state why the decision against which the review is sought is incorrect.

You need to submit your request for review within 10 business days of receiving the decision concerned.

Your application for appeal should:

be submitted to the University Registrar;

be submitted in writing by the student affected by the review outcome;

not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation;

include the subject code, subject name and assessment where applicable;

You need to submit your request for appeal within 10 business days of receiving the outcome of the review.

Decisions relating to student misconduct

Finding of general misconduct and/or penalty imposed by decision maker other than the University Disciplinary Board	You (as the student affected by the decision) may respond to the decision’s maker’s notification that a finding will be made against you and/or that a penalty will be imposed, by showing cause as to why that finding should not be made or that penalty should not be imposed in relation to the alleged misconduct.	You need to submit your request for review within 10 business days of receiving notice of the proposed finding and/or penalty.	Your application for appeal should: be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee); be submitted in writing by the student against whom the finding of misconduct has been made or upon whom the penalty has been imposed; not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation; include the subject code, subject name and assessment where applicable; - clearly state why the decision against which the appeal is being lodged is incorrect. This should not simply repeat any information that you gave to the original decision maker. Instead, you should provide relevant grounds explaining why (in your opinion) the original decision was incorrect. For further details, see Clause 4.2 of the Appeals against Findings of Student Misconduct Procedure and Clause 4.3.2. of the Student Review and Appeals Procedure.	You need to submit your request for appeal within 10 business days of receiving notice of the decision. If you are an international student, and the decision is to suspend or expel you due to misconduct, you should submit your application for appeal within 20 business days of being notified of this.
Finding of academic misconduct and/or penalty by Executive Dean of Faculty or the Head of the University Academic Unit	Not available	Not applicable	Your application for appeal should: be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee); be submitted in writing by the student against whom the finding of misconduct has been made and/or upon whom the penalty has been imposed; not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation; include the subject code, subject name and assessment where applicable; - clearly state why the decision against which the appeal is being lodged is incorrect. This should not simply repeat any information that you gave to the original decision maker. Instead, you should provide relevant grounds explaining why (in your opinion) the original decision was incorrect. For further details, see Clause 4.2 of the Appeals against Findings of Student Misconduct Procedure and Clause 4.3.2. of the Student Review and Appeals Procedure.	You need to submit your request for appeal within 10 business days of receiving notice of the decision. If you are an international student, and the decision is to suspend or expel you due to misconduct, you should submit your application for appeal within 20 business days of being notified of this.
Finding of academic or general misconduct and/or penalty imposed by the University Disciplinary Board	Not available	Not applicable	Your application for appeal should: be submitted to the Manager, Academic Secretariat (for consideration by the University Appeals Committee); be submitted in writing by the student against whom the finding of misconduct has been made or upon whom the penalty has been imposed; not be more than 3 A4 pages long with no more than 10 A4 pages of evidence or documentation; include the subject code, subject name and assessment where applicable; - clearly state why the decision against which the appeal is being lodged is incorrect. This should not simply repeat any information that you gave to the original decision maker. Instead, you should provide relevant grounds explaining why (in your opinion) the original decision was incorrect. For further details, see Clause 4.2 of the Appeals against Findings of Student Misconduct Procedure and Clause 4.3.2. of the Student Review and Appeals Procedure.	You need to submit your request for appeal within 10 business days of receiving notice of the decision. If you are an international student, and the decision is to suspend or expel you due to misconduct, you should submit your application for appeal within 20 business days of being notified of this.

Appeal templates

The process of submitting an appeal will be a rare occurrence for most students. To assist you, the University has created templates that may make the process easier for you. However, there is no mandated format, and if you choose to structure your response in another manner in accordance with the relevant policy and procedure, it will still be considered. Click on the templates below to download the relevant one for you.

Academic & Administrative Decisions

APPEAL LETTER

Academic Misconduct

APPEAL LETTER

Legitimate reasons for appeal

In all applications seeking a formal appeal, you (as the student affected by the relevant decision) should be able to support your application with one or more of the following reasons:

new and relevant material exists that was not reasonably available to you before the decision was made but which would have had a significant impact on the decision; or
an order or penalty imposed on you as a result of a finding of misconduct was excessive or inappropriate in the circumstances of the case; or
a policy or procedure was misapplied that resulted in a real disadvantage to you; or
there was bias or conflict of interest on the part of the decision-maker; or
where the decision is to exclude you for unsatisfactory academic progress, there were extenuating circumstances that prevented you from completing your studies successfully.

FAQs

Click on each of the FAQs below to find out more about appeals and reviews.

Respect

We undertake to manage your grievance respectfully and fairly. Please endeavour to do the same when dealing with us and any others involved in your grievance.

Unreasonable, offensive, belittling, derogatory, abusive or threatening conduct will not be tolerated.