Program, subject and accommodation cancellation penalties and refund policy

1.1 New students – program cancellation prior to commencement of semester

1.1.1 Domestic students

  • Domestic students who cancel their admission to a program of study before semester commencement will receive a full refund of fees paid.
  • Fees are credited to students’ account and are held for a period of twelve months, after which the monies will be forfeited.
  • Refunds must be requested in writing via the Withdrawal with Refund of Tuition Fees/Re-crediting FEE-HELP Application

1.1.2 International students

  • International students who cancel their admission to a program of study before semester commencement will be charged the penalty equivalent to a single subject fee.
  • These penalties are waived where a student cancels due to serious illness or personal misadventure – as deemed by the Pro Vice-Chancellor (Students & Academic Support).
  • Fees are credited to students’ account and are held for a period of twelve months, after which the monies will be forfeited.
  • International students whose visa application is rejected will receive a full refund of fees. Proof of visa rejection must be submitted to the Office of Admissions in writing.
  • Refunds must be requested in writing with documentary evidence via the Student Refund Request Form.

1.2 New students – program cancellation after commencement of semester

1.2.1 Domestic students

Domestic students who cancel their program after the commencement of the semester will attract the following penalty:

  • Up to end of Week 2 - No penalty (full refund of fees paid)
  • Cancellations up to the end of week 3 will attract the Late Cancellation Penalty 1 per subject in accordance with University Academic Regulations.
  • Cancellations up to the end of Week 4 will attract the Late Cancellation Penalty 2 per subject in accordance with the University Academic Regulations.
  • After week 4, there is no refund of fees including Student Activity Membership.
  • These penalties are waived where a student cancels due to serious illness or personal misadventure as deemed by the Pro Vice-Chancellor (Students & Academic Support).
  • Refunds must be requested in writing with documentary evidence via the Student Refund Request Form.

1.2.2 International students

International students who cancel their program after the commencement of the semester up to the end of Week 2  will not have their tuition deposit (equivalent to a single subject fee) refunded except where the student cancels due to serious illness or personal misadventure, as deemed by the Pro Vice-Chancellor (Students and Academic Support). Additionally, the following penalties will apply for cancellation past week 2:

  • Cancellations up to the end of week 3 will attract the Late Cancellation Penalty 1 per subject in accordance with the University Academic Regulations.
  • Cancellations up to the end of Week 4 will attract the Late Cancellation Penalty 2 per subject in accordance with the University Academic Regulations.
  • After week 4, there is no refund of fees including Student Activity Membership.
  • These penalties are waived where a student cancels due to serious illness or personal misadventure as deemed by the Pro Vice-Chancellor (Students & Academic Support).
  • International students who cancel their program whilst in Australia will have refunds, where applicable, forwarded to their home country.
  • Refunds must be requested in writing with documentary evidence via the Student Refund Request Form.

1.3 Students on US Financial Aid Program

If a student who is receiving financial aid from the US Direct Loan Program cancels their enrolment and is due a refund of tuition fees, Bond University will ascertain the amount (if any) that must be returned to that Program.

If such a student withdraws within 60% of the payment period a pro-rata refund will apply.

If funds are to be returned to the Direct Loan Program, they will be disbursed in this order:

  1. Direct Unsubsidised
  2. Direct Subsidised
  3. Direct PLUS

If Bond University is required to pay money on your behalf to the United States Department of Education as a result of your early withdrawal, you may be required to repay that money to the institution.

Additionally, if you withdraw from the University whilst in receipt of aid, you may also be required to pay back money to the US Federal government.

If a program or subject is cancelled by the University, a full refund of fees paid will apply.

3.1 Domestic students

Should a domestic student defer studies to a future semester all fees will be refunded according to the following schedule. Credit can remain in a student’s account until the deferred study is taken up.

  • Up to end of Week 2 - No penalty (full refund of fees paid)
  • Cancellations up to the end of week 3 will attract the Late Cancellation Penalty 1 per subject in accordance with University Academic Regulations.
  • Cancellations up to the end of Week 4 will attract the Late Cancellation Penalty 2 per subject in accordance with the University Academic Regulations.
  • After week 4, there is no refund of fees including Student Activity Membership.
  • These penalties are waived where a student defers due to serious illness or personal misadventure as deemed by the Pro Vice-Chancellor (Students & Academic Support).

​3.2 International students

Should an international student defer studies to a future semester all fees may be refunded according to the following schedule, except the fee equivalent to a single subject. This fee must remain in a student’s account until the deferred study is taken up. Additionally, the following penalties per subject will apply for deferment past week 2:

  • Cancellations up to the end of week 3 will attract the Late Cancellation Penalty 1 per subject in accordance with University Academic Regulations.
  • Cancellations up to the end of Week 4 will attract the Late Cancellation Penalty 2 per subject in accordance with the University Academic Regulations.
  • After week 4, there is no refund of fees including Student Activity Membership.
  • These penalties are waived where a student defers due to serious illness or personal misadventure as deemed by the Pro Vice-Chancellor (Students & Academic Support).

Please note that overseas students on a student visa must undertake a full time study load per semester. Refunds for cancelled subjects will be credited as follows:

  • Up to end of Week 2 - No penalty (full refund of fees paid)
  • Cancellations up to the end of week 3 will attract the Late Cancellation Penalty 1 per subject in accordance with University Academic Regulations.
  • Cancellations up to the end of Week 4 will attract the Late Cancellation Penalty 2 per subject in accordance with the University Academic Regulations.
  • These penalties are waived where a student defers due to serious illness or personal misadventure as deemed by the Pro Vice-Chancellor (Students & Academic Support).

4.1 Subject tuition fee credit after the Census date

  • Student must apply within 12 months after the day of withdrawal from the subject.
  • Students must supply a written statement in support of their application.
  • Original documents or certified copies must be provided with this application.
  • Unsigned applications or those without the necessary supporting documentary evidence will not be processed.

Application for Credit of Tuition Fees

4.1.1 Subject tuition fee credit for non FEE-HELP students

Students should submit this form if tuition fees have been paid by the student and the student has withdrawn from the subject after the Census Date due to serious illness or other special circumstances.

4.1.2 ​Subject tuition fee credit for FEE-HELP students

Students should submit this form if tuition fees have been paid by the student and the student has withdrawn from the subject after the Census Date due to serious illness or other special circumstances.

Current Student credit requests must be made in writing to the Student Business Centre using the Application for Credit of Tuition Fees.

5.1 The following regulations should be read carefully. They will be strictly observed. If you accept your Housing offer and reserve a place in Residences, and then fail to take up residence, The relevant cancellation fee to be charged will be dependent on room style and will equal 4 weeks rent.

5.2 Upon registering, signing the Occupancy Agreement and accepting a key is considered that you have entered into a contract to remain in Residence for the duration of the semester.

Should you to terminate your agreement for on campus Student Housing and vacate your room at any time during the semester the following charges will apply:

5.2.1 You will be charged the appropriate weekly room rate for time spent in Residences plus the cancellation fee dependent on your reserved room style which will equal 4 weeks rent.

5.2.2 A current resident student who reserves a place in Residences for the following semester and then advises that they wish to terminate their agreement, the cancellation fee is dependent on room style and will equal 4 weeks rent which will be charged to their student account.

5.2.3 A student who is excluded from Residence, will forfeit the semester’s accommodation fee.

5.2.4 On the early termination of the occupancy agreement any unused dining plan credit will be refunded at the discretion of the Director of Commercial Services once the room key is returned.

5.2.5 An end of occupancy inspection will be conducted by the Manager of Student Housing to ensure no further charges apply.

Fees and other costs are subject to change without notice
All fees are correct at time of printing. All fees are in Australian dollars.

  • Students must complete the Student Refund Request Form and submit it to [email protected].
  • Refunds will be made payable to the student and processed back via the original payment method
  • If fees were paid by: 
    • Credit card: the refund must be processed back to the original credit card. 
    • Telegraphic Transfer: the refund must be processed back to the country of origin
    • Cash, Bpay, Cheque & Direct Deposit: refund can be processed via credit card, debit Visa/MasterCard, EFT (electronic funds transfer to an Australian bank account) 
  • The University's Refund policy as set out above applies to these refunds. 

Students excluded from the University for disciplinary reasons, or deported from the country for contravening visa requirements will forfeit all fees.

1. Program cancellation by student

New students – program cancellation prior to commencement of semester.

International students who cancel their admission to a program of study before semester commencement will be charged the penalty equivalent to the program fee for the semester.

These penalties are waived where a student cancels due to serious illness or personal misadventure – as deemed by the Director of Studies (Bond University College). Evidence is required. Processing fee is not refundable.

Fees are credited to students’ account and are held for a period of twelve months, after which the monies will be forfeited.

International students whose visa application is rejected will receive a full refund of fees. Proof of visa rejection must be submitted to the Office of Admissions in writing. Processing fee is not refundable.

Refunds must be requested in writing with documentary evidence via the Student Refund Request Form.

2. Program cancellation by Bond University College

If a program cancelled by Bond University College, a full refund of fees paid will apply.

3. New students – program cancellation after commencement of semester

International students

International students who cancel their program after the commencement of the semester will not have their semester fees refunded (equivalent to a semester program fee) except where the student cancels due to serious illness or personal misadventure, as deemed by the Director of Studies (Bond University College). Processing fee is not refundable.

International students who cancel their program whilst in Australia will have refunds, where applicable, forwarded to their home country.

Refunds must be requested in writing with documentary evidence via the Student Refund Request Form.

4. Program deferment by current student

​International students

Should an international student defer studies to a future semester all fees may be refunded per the following schedule, except the fee equivalent to one semester program fee. This fee must remain in a student’s account until the deferred study is taken up. Processing fee is not refundable.

These penalties are waived where a student defers due to serious illness or personal misadventure as deemed by the Director of Studies (Bond University College).

Payment of refunds (Refund form)
  • Students must complete the Student Refund Request Form and submit it to [email protected].
  • Refunds will be made payable to the student and processed back via the original payment method
  • If fees were paid by: 
    • Credit card: the refund must be processed back to the original credit card. 
    • Telegraphic Transfer: the refund must be processed back to the country of origin
    • Cash, Bpay, Cheque & Direct Deposit: refund can be processed via credit card, debit Visa/MasterCard, EFT (electronic funds transfer to an Australian bank account) 
  • The University's Refund policy as set out above applies to these refunds. 

5. Student expulsion

Students excluded from the University for disciplinary reasons, or deported from the country for contravening visa requirements will forfeit all fees.

1. Program cancellation by student

New students – program cancellation prior to commencement of semester.

International students who cancel their admission to a program of study and notify Bond university College in writing more than 28 days before commencement, will be charged the penalty equivalent to the 25% of the tuition fee. Processing fee is not refundable.

International students who cancel their admission to a program of study and notify Bond university College in writing less than 28 days before commencement, will be charged the penalty equivalent to the 75% of the tuition fee. Processing fee is not refundable.

These penalties are waived where a student cancels due to serious illness or personal misadventure – as deemed by the Director of Studies (Bond University College). Evidence is required. Processing fee is not refundable.

Fees are credited to students’ account and are held for a period of twelve months, after which the monies will be forfeited.

International students whose visa application is rejected will receive a full refund of fees. Proof of visa rejection must be submitted to Bond University College in writing. Processing fee is not refundable.

Refunds must be requested in writing with documentary evidence via the Student Refund Request Form.

2. Program cancellation by Bond University College

If a program is cancelled by Bond University College, a full refund of fees paid will apply.

3. New students – program cancellation after commencement of classes stated in original acceptance offer or, in subsequent extensions – no refund

International students

Transferring to another course when you have already begun studying is not classed as commencing a new program. However, the following situations are possible:

Your remaining Bond University College fees can be credited towards your Bond fees if you satisfy the English requirement for conditional entry to the University and transfer.

Fees can be transferred from one program to another if you wish to change courses within Bond University College. You must pay any difference to undertake a new course.

Remaining tuition fees will be deferred for up to one year if you leave the program for health or urgent family reasons.

International students who cancel their program whilst in Australia will have refunds, where applicable, forwarded to their home country.

All Student refund requests must be made in writing to the Director of Studies, Bond University College using the Student Refund Request Form.

4. Cancellation for other reasons – percentage refund

You will receive 75% of the tuition fee paid if you notify us of your cancellation (in writing) 28 days before your course begins. If you cancel your course less than 28 days before the program starts, you may be eligible for a 25% refund of the tuition fees paid. All refund applications must be received in writing within one month of the cancellation.

5. Transfers to other institutions

Our transfer policy is in line with current legislation. Other education providers will be restricted from accepting your enrolment if you have not completed six months of your main course for which the visa was originally granted. You must contact your current education provider for permission if you have not completed six months of the main course.

You must have a satisfactory attendance record (80% minimum).

6. Program deferment by current student

International students

Should an international student defer studies to a future semester all fees may be refunded per the following schedule. This fee must remain in a student’s account until the deferred study is taken up. Processing fee is not refundable.

These penalties are waived where a student defers due to serious illness or personal misadventure as deemed by the Director of Studies (Bond University College).

Payment of refunds (Refund form)
  • Students must complete the Student Refund Request Form and submit it to [email protected].
  • Refunds will be made payable to the student and processed back via the original payment method
  • If fees were paid by: 
    • Credit card: the refund must be processed back to the original credit card. 
    • Telegraphic Transfer: the refund must be processed back to the country of origin
    • Cash, Bpay, Cheque & Direct Deposit: refund can be processed via credit card, debit Visa/MasterCard, EFT (electronic funds transfer to an Australian bank account) 
  • The University's Refund policy as set out above applies to these refunds. 

7. Student expulsion

Students excluded from the University for disciplinary reasons, or deported from the country for contravening visa requirements will forfeit all fees.