In this 30-minute webinar, Niale Cleobury, KPMG’s Global AI Workforce Lead, shares how AI is already reshaping the way professional services firms train, deploy and develop their people. Drawing on KPMG’s global experience implementing AI across their organisation, he makes a compelling case that the real ROI from AI comes not from tools alone, but from fundamentally redesigning work, learning and careers around those tools.
As the traditional apprenticeship model breaks down with AI now handling much of the work juniors once relied on to build skills, professional services firms face an urgent question: how do we develop the next generation of talent? Cleobury reveals how KPMG is answering this through AI-powered learning assistants, agent factories, and a radical shift from ‘human resources’ to ‘total workforce management.’
This webinar will cover:
- AI has turned training into an urgent issue: Why the traditional ‘learn by doing low-level work’ apprenticeship model is already breaking down, and what firms must do to replace it as AI takes over foundational tasks
- Learning must happen in the flow of work: How KPMG’s AI-powered learning assistant, Spark, enables continuous, just-in-time learning that outperforms static training programmes and rapidly lifts confidence and capability across all levels
- AI accelerates human judgement, not replaces it: How removing low-value background work pushes professionals into strategic, client-facing roles much sooner than the traditional apprenticeship model ever could
- Real value requires redesigning jobs, not just deploying tools: Why organisations only see ROI when they actively reshape roles, redeploy freed-up capacity, and invest heavily in change management and learning not just technology
- From HR to total workforce management: As firms manage a blended workforce of humans and AI agents, discover how traditional HR departments are evolving to oversee ‘total workforce management’ a profound shift in how work, capability and performance are designed and governed
- Making AI initiatives stick: Practical strategies for moving beyond pilots to measurable impact, including how to champion early adopters, celebrate success stories, and drive organisation-wide adoption
Date: Wednesday, 18th February 2026
Time: On-demand access from 12pm (AEDT - Sydney time)
Can’t attend the webinar viewing?
The webinar will be recorded and shared with all registered participants after. So, even if you can’t join us in real time, please make sure to register - you’ll receive a link to watch the recording at your convenience.
